Q: I am receiving error messages and something isn’t working the way it used to, what is wrong?

Posted by lcleveland in FAQ

The most common issue is that there were updates in Store Locator Plus, WordPress, a non-Store Locator Plus plugin, or your theme that may be interacting with and breaking Store Locator Plus.

Update Your Store Locator Plus Add Ons

The first step should always be to check the Store Locator Plus versions page and make sure you are running the latest version of your Store Locator Plus plugins. There is often a free upgrade to a newer version of a Store Locator Plus add on that works with the current release of the base plugin.

Q: Some of the Map Markers are not where I know they should be how do I fix this?

Posted by lcleveland in Advanced, FAQ

When a location is added into your SLP data set, you will see a message “Store Locator Plus wants you to know:” and the output of the Latitude and Longitude where Google thinks the location is.

For Example, I added Sydney Opera House and no street address, just name, the city and the country Australia:

“Google thinks Sydney Australia is at lat: -33.8674869 long 151.2069902”

Q: My Locations Will Not Geocode. Why?

Posted by lcleveland in FAQ

Whether doing a bulk import or adding locations by hand there are times when you will see a “location uncoded” or “cannot geocode” error message. This is always the result of an address that was sent to Google that cannot be processed in their address location system.

Map Not Showing

Posted by lcleveland in Advanced, FAQ, Troubleshooting

You activated the Store Locator Plus base plug-in and followed all the instructions but when you visit your locator page no map is there.

Here are some common reasons why the map will not appear:

Did you obtain a Google MAP API key?

As of June 22, 2016 Google requires all new domains, sites to obtain a key. There are many options based on how often your locations are queried. There are instructions in the SLP documentation site , in the SLP User Interface under INFO. See Getting Started Guide. More recently, 2018, Google has introduced security measures requiring SSL certification (HTTPS) for sites that may want the search to locate their customers location. (Location Sensor)

Directory City/State/Country Filters

Posted by lcleveland in Professional, Professional, Search, Settings

The directory feature of the Power add on allows you to quickly build a directory-style listing on your pages to show a list of cities, states, or countries where you have locations.

The [slp_directory] shortcode used to build this listing can be combined with a landing_page attribute to quickly refer your site visitors to an interactive map showing your locations in the selected city, state, or country.

How to Change The Find Button Text

Posted by lcleveland in FAQ, Professional, Search, Settings

The find button text is most easily changed via the WPSLP Experience add on. or the MYSLP Professional or Enterprise level plan

slp_directory List Of States

Posted by lcleveland in Enterprise, Professional, User Interface

You can easily create lists of the cities, states, or countries where you have locations by using the slp_directory shortcode provided by the Power add-on. Premier Subscription members can install the Premier Plugin to further extend the functionality of the slp_directory shortcode.

[slp_directory] List Mode

Posted by lcleveland in Power Add On, Professional

The Power add-on provides added functionality and features for large location lists, SEO management, and categorization of locations.

It also includes the ability to build simple text list directories of your locations via the [slp_directory] shortcode.

Shortcodes for StoreLocatorPlus and Add-ons

Posted by lcleveland in Advanced, Professional, Professional

[slplus] is the primary shortcode used within WordPress sites to display the Store Locator Plus map and location search interface. Many other attributes can be found within the plugin and add-ons.

A shortcode is a special label inside of square brackets that is used within WordPress pages and posts to display the output from a plugin. You place a shortcode within the text of your page or post and the plugin will “do it’s magic”.

Note: Shortcode attributes WILL NOT WORK if Force Load JavaScript is turned on under Store Locator Plus General Settings. Try turning it off before using attributes. If Store Locator Plus won’t load when you turn Force Load JavaScript off, get a different WordPress Theme that fully implements WordPress code standards.

Note: As of WordPress Plugin API update 4.2.3 effects shortcodes with filtered styles which will not be recognized when stored between quotes.

Radius Behavior

Posted by lcleveland in Advanced, Enterprise, Professional, Settings

Store Locator Plus Radius Behavior is set to “always use” in the base plugin or Advance level subscription for SLP SaaS

For additional options you would need Professional level and /or higher for MySLP/SLP SaaS or the Experience add-on for the WPSLP plug-in which allows you to extend the functionality beyond the basic “Always Use” setting. This setting impacts how the radius selector is employed and how locations are filtered before being displayed to the user.

The map radius is set under the Settings /Search tab and the results (after search) is found under the Settings/Results tab”Initial Search radius”. The search radius selection options presented to the user in the drop down menu is set under the Settings / Search tab panel.

Author: lcleveland