Where to find the Store Locator Plus for WordPress Plug-in versions and updates

Posted by cici in FAQ, for WordPress
WordPress Plug-in Log-in

For the WordPress SLP stand alone (do it yourself) plug-in , the latest update to the Word Press base plugin normally appears in your WordPress site Plugin menu for auto update

To check your version against what is currently available  please see the site home page under Support/Versions

The WordPress Store Locator Plus base plug-in is again available in the WordPress plug-in directory.    If you purchased an add-on  you will  need to log into your WPSLP account and download it manually the first time you use it.

ALWAYS BACK-UP your site immediately  before updating any Plug-ins.

How to manually update.

Release Notes and Updates SLP 4.9.2 and above

Posted by cici in Advanced, Locations, Troubleshooting

Store Locator Plus 4.9.2  

Please check your versions on our Home site to ensure you are using the latest versions of the plug-in and add-ons.  A lot has changed since release 4.9.2.  See our News channel for latest information regarding WordPress, SLP, and Google changes. Changes to the terms for Google API  use went into effect or or about June 11, 2018.  This effected every plug-in that utilized Google APIs.  Newer Versions of  WPSLP  added fields for Google API key placement. This means, if you had been using older versions in order to keep legacy add-ons, and never added your Google MAP API key to SLP, your map will not display correctly. See News for current information

Our MySLP locator service  updates the versions for you and takes care of the Google Maps and geocode API s.  You add your locations and adjust your map look-and-feel settings– then when you are ready paste a JavaScript snippet into your website. It doesn’t even need to be running WordPress.

Legacy Add-ons not compatible with SLP version 4.8 and higher

Posted by cici in FAQ, for WordPress, Our Add Ons, Power Add On, Support, Troubleshooting

 Legacy Add-ons

If you want to keep the legacy add-ons, do not upgrade the base plug-in to version 4.7 or above.   All individual legacy add-ons have been phased out and replaced over the past 2  plus years due to security patches, coding changes, WP updates, maintenance overhead and inefficiencies that were no longer viable to support.  To find the match to your Legacy Add-ons,  see FAQ: Legacy versus featured add-on

Please follow the SLP news feeds for important information about updates.

Even if you received a notice in your WordPress admin panel that an update to your base plug-in is available, you do not need to click the update button.  All version updates to SLP are optional.  We do not auto-update like WordPress does.

If  you already updated (most likely if you are reading this) and now try to roll back SLP to earlier version to o retain the Legacy add-on compatibility.

Note:  Due to the security patches required by Word Press  you may also need to rollback WordPress.  Before attempting to roll back or downgrade WordPress or any plugins , make sure you have a recent back-up of your site.  Do not attempt this on a live site.

The SLP author does not recommend rolling back versions of any software or WP.   This is time consuming and messy, requires technical savvy,  and you will miss  important security patches.     If you are confident that you know what is entailed and are willing to take the risk;  it is still recommended to use a back-up service such as  Vault Press or Jet Pack. 

P.S. If you do not want the headache of maintaining back-ups , updating, obtaining a new Google API, you may want to consider moving over to a My SLP plan.   See  MYSLP SAAS

 

Store Locator Plus Additional Functionality

Posted by lcleveland in Enterprise, General, Professional, Professional

Store Locator Plus .     Store Locator Plus SaaS:  Enterprise level subscribers have a module that adds URL control functionality.

Upgraded  Premium Features

Enterprise / Premier Users

Territory Bounds module was moved from the General | Data tab to the General | Server | Web App Settings section.  Cluster Map Markers is useful for a large dataset in close proximity to each other on the map.

URL Control

A  URL Control module was been added to the application for Enterprise or premier subscribers.   Enabling this module will turn on the interface to allow additional data to be presented in a web page URL to impact how the locator behaves.

URL Control : Allow Location In URL

The first URL Control option is to pass a location ID in via a URL.   Adding ?location=<id> to the end of a web page address that hosts the locator will cause the page to load with the specified location being highlighted as if the map marker was clicked.  The default behavior is to show the info bubble for that location.

Q. I paid for email support what happens next?

Posted by cici in FAQ, Support

A.   For an  email support order:

  • If you pay and order support on Monday morning before 9 A.M EST , someone in customer support will answer you on, or before Wednesday no later than Thursday of the same week.  If you want to speed things up,  you may follow up with  an email to support letting them know you have submitted an order for support and provide your Plugin environmnet information and a brief explanation of your issue.
  • If you order and Pay for support on a Friday, realize that we are on the east coast.   If the support request comes in at 4 PM EST (which is 1PM Pacific time), do not count that Fri,Sat/Sun. The clock would start ticking Monday for a 3 Biz day email query and an acknowledgement of your paid support or a reply , if you have already provided the info concerning your issue, a reply would be forthcoming on or before Wed the following week.
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Q: I am receiving error messages and something isn’t working the way it used to, what is wrong?

Posted by lcleveland in FAQ

The most common issue is that there were updates in Store Locator Plus, WordPress, a non-Store Locator Plus plugin, or your theme that may be interacting with and breaking Store Locator Plus.

Update Your Store Locator Plus Add Ons

The first step should always be to check the Store Locator Plus versions page and make sure you are running the latest version of your Store Locator Plus plugins.   There is often a free upgrade to a newer version of a Store Locator Plus add on that works with the current release of the base plugin.

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