Legacy Add-ons not compatible with SLP version 4.8 and higher

Posted by cici in FAQ, for WordPress, Our Add Ons, Power Add On, Support, Troubleshooting

Legacy Add-ons

If you want to keep the legacy add-ons, do not upgrade the base plug-in to version 4.7 or above. All individual legacy add-ons have been phased out and replaced over the past 2 plus years due to security patches, coding changes, WP updates, maintenance overhead and inefficiencies that were no longer viable to support. To find the match to your Legacy Add-ons, see FAQ: Legacy versus featured add-on

Please follow the SLP news feeds for important information about updates.

Even if you received a notice in your WordPress admin panel that an update to your base plug-in is available, you do not need to click the update button. All version updates to SLP are optional. We do not auto-update like WordPress does.

If you already updated (most likely if you are reading this) and now try to roll back SLP to earlier version to o retain the Legacy add-on compatibility.

Note: Due to the security patches required by Word Press you may also need to rollback WordPress. Before attempting to roll back or downgrade WordPress or any plugins , make sure you have a recent back-up of your site. Do not attempt this on a live site.

The SLP author does not recommend rolling back versions of any software or WP. This is time consuming and messy, requires technical savvy, and you will miss important security patches. If you are confident that you know what is entailed and are willing to take the risk; it is still recommended to use a back-up service such as Vault Press or Jet Pack.

P.S. If you do not want the headache of maintaining back-ups , updating, obtaining a new Google API, you may want to consider moving over to a My SLP plan. See MYSLP SAAS

Q When I Updated to the latest version of SLP my add-on was disabled and suggested I purchase another add-on, do I have to?

Posted by cici in Advanced, FAQ, for WordPress, Professional, Professional, Troubleshooting

A: The latest version of Store Locator Plus may have disabled your Legacy add-ons to ensure your site does not crash due to coding changes, bug fixes and updates to WP including security fixes. This is not a free auto update , you need to log into your account: Go to “MY Account” on Store Locator Plus.com and purchase the replacement for the Legacy add-ons . If you decide to roll back SLP to an earlier version. (not suggested, always be sure to have a back-up of your site. You may find back-up info in Vault Press or Jet Pack. If you do decide to downgrade SLP to an earlier version we cannot provide support and cannot make any guarantees on whether or not it will work correctly.

For compatibility and replacement info see Legacy replacements

How to upload and install your Word press Store Locator Plus and Add-Ons

Posted by cici in Advanced, FAQ, Our Add Ons, Professional, Professional, Troubleshooting

Obtaining SLP Add On Pack

Note This page does not apply to our SLP SaaS subscription customers. All updates for those customers are taken care of by us. SLP SaaS is also referred to as MySLP. It is not a plug-in. It is a managed Software service. No need to worry what version you are on.

All add-on packs are available from the WordPressStore Locator Plus website. Power Add-On , Experience Add-on , or you can purchase a Premier Subscription that provides access to all of the add-on packs as well as preferred access to the Premier support forums, pre-release products, new features and functionality that is available only to subscribers.

Note: If you purchase the Power or Experience add-ons as an upgrade to your existing (Legacy) add-ons, the legacy add-ons will automatically be deactivated. Delete the legacy add-ons. First “always have a full backup of your site” We strongly recommend looking into the WordPress backup, or Jet Pack. One of the features included , besides real-time incremental backups of your site with restore points, is the ability to restore the site to an alternate site

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Install An Add On Pack

SLP version 5.10 and above are not listed in the WordPress Plugin Directory. Ditto any add-ons you purchased from our Store front . As such the first time you add the plug-in it will need to be installed via the below installation process.

Login To Your Store Locator Plus Account
Download the latest zip file version
Login to your WordPress admin panel for your website.
Go to the plugins sidebar menu.
Select Add New.
Select Upload.
Browse to your downloaded zip file.
Click Install now.
Activate

Updating An Add On Pack

Once installed a query from the WordPress Admin Panel communicates with the Store Locator Plus servers and a message or red line will be shown as updates are available. Occasionally, the WP server times out before it gets to the SLP plugin servers. Use the check again tool in the WP Admin sidebar or check the versions at the Store Locator Plus home page.

Some third-party plugins and WordPress themes can prevent the update notice appearing from the Store Locator Plus server. It is prudent to visit the Versions Page and only if necessary, perform a manual update.

You should perform updates on your test site or a staging site first to avoid downtime or potential issues effecting your production (live) site. You should always have a recent back-up to restore to. The safest way to do manual updates, follow these steps

Deactivate the plugin you are updating
Delete the plugin
Go to Plugins | Add New
Select Upload
Upload the latest release zip file
DO NOT click the Activate button
Go to Plugins on the sidebar
Check off the plugin you just installed
Go to bulk actions and select activate