account Archives - Documentation

You can switch to a new level of service or cancel MySLP at any time.

Select My Profile from the sidebar menu.

Click on an upgrade or downgrade button for the new level you wish to use.

Log in dashboard, select My profile, Make changes to your account subscription.

To cancel your subscription, please log into your account and click on the words “cancel subscription” under the Blue update card button.

Note: PayPal does not support direct subscription upgrades or downgrades. The subscription details will show the total paid for the newest level of service only. It will show $0.00 during the pending process and the accrued monthly amount once PayPal has activated your new subscription level on their end.

Preferred method of Payment is now done through our STRIPE card processing system. All transactions should be done in MYSLP under your profile to ensure proper credit to your account (this includes cancelling).

A: The latest version of Store Locator Plus may have disabled your Legacy add-ons to ensure your site does not crash due to coding changes, bug fixes and updates to WP including security fixes. This is not a free auto update , you need to log into your account: Go to “MY Account” on Store Locator Plus.com and purchase the replacement for the Legacy add-ons . If you decide to roll back SLP to an earlier version. (not suggested, always be sure to have a back-up of your site. You may find back-up info in Vault Press or Jet Pack. If you do decide to downgrade SLP to an earlier version we cannot provide support and cannot make any guarantees on whether or not it will work correctly.

For compatibility and replacement info see Legacy replacements

Tag: account

Upgrading / Downgrading /Cancel or change payment method for MySLP (SaaS) Account

Q When I Updated to the latest version of SLP my add-on was disabled and suggested I purchase another add-on, do I have to?