Import process using WordPress Store Locator Plus Power add-on

WPSLP 4.9.x  or above Power add-on  uses the built-in file up-loader provided by WordPress Core instead of a custom file import script. If you were able to import and now do not see that process working,  look in the Media Library in WordPress.  Make sure your install has not disabled the default WordPress media up-loader.

NOTE: As of July 2018,  if you are using the WPSLP “do it yourself” plugin with Power add-on and you have not included the latitude and longitude and require geocoding , make sure you have a Google API account and have checked off the Maps and Geocoding APIs in your library.

What to look for when importing

Do you see the CSV file you just imported? If not then your site has disabled the WordPress media uploader.

If your file IS in the media library but never gets past  the offset “0” setting check to make sure your server  has not disabled the WordPress Cron .

WP CRON can be found under Forms WP environment

Check to see if your server is preventing the wp-cron.php from being triggered.

Check your import file in the media library by clicking on it.  It should show what the file size is and the current offset. The offset is where the background process is shown while importing the file.  If it is shown as “zero” then your WordPress Uploads directory for the media library has been set to non-standard restricted access meaning the background location import process is not allowed to open the file after it was uploaded.

Click on the file to see the file size and meta data

Location Imports

Location Imports are handled via a CSV file for users that signed up for the MySLP Professional service or are using the WPSLP Power Add On. With MYSLP the import feature is under the StoreLocatorPlus sidebar/locations as shown in screenshot. If you are using WPSLP self managed and have the Power add-on it will look similar.

CSV Import Format

Getting the proper CSV format can be a challenge when using spreadsheet apps like Excel or Numbers.  Here are some tips to getting a valid CSV format out of a spreadsheet app:

  1. Make sure you always have a header row.  That tells the import process what data is in each column.   The column headers have meaning, so be precise.
  2. When a cell is a text field that STARTS WITH A LEADING ZERO, make sure you explicitly mark the cell as text.   The easiest way to do this is to type a single apostrophe then the number when adding data to the cell as in ‘01886 for the zip code 01886.
  3. Always export with UTF-8 support enabled.
  4. Export to a CSV format.  Comma delimited not tab delimited and quoted strings if given the option.

Check out the Example CSV Imports post to get some usable import files you can play with.