Upgrading Store Locator Plus

The base plugin and add ons are updated on a regular basis.  Often the updates include fundamental changes that are designed to improve performance by reducing the memory and/or disk request load when your visitors are interacting with the map.

The most common reason your legacy add on stopped working is because you are not running the latest version.  

Keep in mind that at some point the legacy add ons will no longer work with the latest version of Store Locator Plus.  That is not the case as of the 4.7 release of SLP, but at some point in the future your only option will be to NOT UPGRADE Store Locator Plus.  Make sure you have a backup copy of the current version of SLP you have installed that IS working with your legacy add on packs.

Whenever you update the base plugin make sure ALL of  your SLP add-on packs are updated to the latest version.

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Q: I purchased version 3 of a SLP add on want to update to the newest version. How do I go about that?

Q: I purchased ProPack with SLP version 3 and now I want to update to the newest version of ProPack.  Why can’t I access my old version of ProPack and why won’t you give it to me for free?

A. Refer to the Troubleshooting section about versions and Upgrades. Store Locator Plus revamped and upgraded to Version 4 over 2 years ago.
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Q: I am receiving error messages and something isn’t working the way it used to, what is wrong?

The most common issue is that there were updates in Store Locator Plus, WordPress, a non-Store Locator Plus plugin, or your theme that may be interacting with and breaking Store Locator Plus.

Update Your Store Locator Plus Add Ons

The first step should always be to check the Store Locator Plus versions page and make sure you are running the latest version of your Store Locator Plus plugins.   There is often a free upgrade to a newer version of a Store Locator Plus add on that works with the current release of the base plugin.
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How to upload and install your Store Locator Plus Add-Ons

Obtaining An Add On Pack

All add-on packs are available from the Store Locator Plus website.   Power Add-On ,  Experience Add-on , or you can purchase a Premier Subscription that provides access to all of the add-on packs as well as preferred access to the Premier support forums, pre-release products, new features and functionality that is  available only to subscribers. Limited  legacy add-ons may be   available for purchase but will not be updated beyond their current versions

Note: If you purchase the  Power or Experience add-ons as an upgrade to your existing  (Legacy) add-ons, the legacy add-ons will automatically be deactivated. In some instances you may need to delete the legacy add-ons. This is why we state, “always have a full backup of your site”  We strongly recommend looking into the WordPress backup, or better option  Jet Pack.   One of the features included , besides real-time incremental backups of your site with restore points, is the ability to restore the site to an alternate site

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Install An Add On Pack

Add On Packs are not listed in the WordPress Plugin Directory.    As such they need to be installed via the below  installation process.

  • Login To Your Store Locator Plus  Account
  • Download the latest zip file for your add-on pack.
  • Login to your WordPress admin panel for your website.
  • Go to the plugins sidebar menu.
  • Select Add New.
  • Select Upload.
  • Browse to your downloaded zip file.
  • Click Install now.
  • Activate

Updating An Add On Pack

Once installed a query from the WordPress Admin Panel communicates with the Store Locator Plus servers and a message  or red line will be shown as updates are available.  Occasionally, the WP server times out before it gets to the SLP plugin servers. Use the check again tool in the WP Admin sidebar or check the versions at the Store Locator Plus home page. You may also opt to follow our news feeds, twitter and Facebook for information.
WP check again

Some third-party plugins and WordPress themes can prevent the update notice appearing from the Store Locator Plus server.   It is prudent to visit the Versions Page and, if necessary, perform a manual update.

  • Login to your WordPress admin panel for your website.
  • Go to the plugins sidebar menu.
  • Find the add-on pack you are trying to update.
  • Deactivate that add-on pack plugin.
  • Delete the add-on pack plugin (it will keep your settings and locations).
  • Follow the “Install An Add On Pack” instructions.