Map Not Showing

You activated the Store Locator Plus base plug-in and followed all the instructions but when you visit your locator page no map is there.

Here are some common reasons why the map will not appear:

Did you obtain a Google MAP API key?

As of June 22, 2016 Google requires all new domains, sites to obtain a key.  There are many options based on how often your locations are queried. There are instructions in the SLP documentation site , in the SLP User Interface under INFO.  See Getting Started Guide.  More recently, 2018, Google has introduced security measures requiring SSL certification (HTTPS)  for sites that may want the search to locate their customers location. (Location Sensor)

Cluster Map Markers

Cluster Map Markers is available as part of the Premier plugin included with the Premier Subscription for Store Locator Plus or the Enterprise level of MySLP.  Cluster Markers show a single map marker graphic (circle with number inside it) when two or more (you set this number) markers are within close proximity to one another on the current map view.   As a user zooms in on the cluster, the clusters break apart to show the individual markers.  When  zoomed out the individual location markers combine into a single marker graphic with the count of locations represented by the graphic shown in the center. You determine the default radius and minimum number of locations  before cluster map marker is engaged.  Your “center map at” and default radius setting will effect where the map center is located.

Turn On Cluster Markers

Go to the Store Locator Plus : Settings / Map and look under the Appearance section for “Enable Cluster Markers”.

Read the Store Locator Plus news articles about Cluster Map Markers.

Example CSV Import Files

CSV Imports are the most-used feature for our MySLP Professional users and for our WordPress  SLP self managed DIY customers that purchased the Power add on.

Learn about CSV Import formatting and other import notes.

Below files are examples only, you will need to set up your own import files to add your locations.

Example CSV Import Files

9 Restaurants Basic CSV Import

We consider this the simplest usable format for most businesses.  It includes the Store Name (Store), Address, City, State, and Zip columns.

You can download our example on our server here

9 Restaurants Full Address

A full address format of the 10 Restaurants Basic CSV Import format.  It includes the Store Name (Store), Address, Address 2, City, State, and Zip, and Country columns.

https://drive.google.com/open?id=1jE_BZTGpHrAuZzYy-K7CwLcFanPzKGC9

9 Restaurants With Latitude and Longitude

The same 9 places with full address and latitude and longitude.   Including latitude and longitude gets the locations online and active on the site faster.  This was created from an Export CSV of the above Full Address file when we stripped the sl_id column and all the blank columns at the end, relabeled the header row to be user friendly.

https://drive.google.com/open?id=1jkfRlY4K2retNGFaRVcW17WSLi_tfRmj

Remote file Retrieval; (Currently being patched )

One quick way to tell if your file is accessible is to put the URL you are using for your imports into your browser. Does it download a CSV file you can open with a text editor? If No; It isn’t a “vanilla” CSV file readable by the “Internet”.

This is the link you can use to see if remote file retrieval is working

For example — if you go HERE
https://demo.storelocatorplus.com/wp-content/uploads/2020/04/9-Restaurants-With-Lat-Lng-Cat.csv

you see an option to download a file

But if you go here :
https://demo.storelocatorplus.com/9-restaurants-with-lat-lng-cat/

it shows you a web page. That second link above from our demo site is NOT a valid remote CSV file URL

Google changed how share links on drives are working and we have found no way to get to the raw CSV file with any links they provided to us.

So Google Drive hosted CSV files is likely never going to work again.   Just one more way for them to track everything you do online by using an embed object vs. a flat CSV that they give you access too.