Click on an upgrade or downgrade button for the new level you wish to use.
To cancel your subscription, please log into your account and click on the words “cancel subscription” under the Blue update card button.
Note: PayPal does not support direct subscription upgrades or downgrades. The subscription details will show the total paid for the newest level of service only. It will show $0.00 during the pending process and the accrued monthly amount once PayPal has activated your new subscription level on their end.
Preferred method of Payment is now done through our STRIPE card processing system. All transactions should be done in MYSLP under your profile to ensure proper credit to your account (this includes cancelling).
Return customers who have upgraded to the newer add-ons will notice a change in the menu location of some of the functionality/features that were part of the separate legacy add-ons , now available in the Power add-on. (see Legacy to feature add-ons)
Legacy Add-on Tagalong = Categories on the header tab in the Store Locator Plus User Interface.
Legacy Pages = General / Data /Enable Pages. To use the SEO Pages you must first “enable Pages” under this setting.
When the URL Control module is active you can enable location ID passing by turning on “Location Selection” under the General / User Interface tab.
When this is enabled you can pass in a location ID by adding ?location=<id> to the end of the page address where your locator map is deployed with the [slplus] shortcode.
When the location ID is present and the settings is enabled the specified location will be activated on the location map as if a user had clicked the marker on the map. This will show the info bubble by default.
Note:If cluster map markers are enabled they will be turned off for the initial page load. Subsequent input or searches by the user will re-activate the cluster map markers.
Note: When passing in a location ID via a URL the location latitude/longitude will become the center point for the map display. The location that is shown will be at the top of the result listing if sort by distance (default) is in place.
When the URL Control module is active you can enable location ID passing by turning on “Location Limit” under the General / User Interface tab.
When this is enabled you can pass in a limit for the number of locations to be returned when the map initially loads and when a search is performed by adding ?limit=<id> to the end of the page address where your locator map is deployed with the [slplus] shortcode.
Filter By Tag
When the URL Control module is active you can filter locations to show only this matching the tag(s) by turning on “Filter By Tag” under the General / User Interface tab.
This setting will require the Power Add On to be installed and active.
This setting will also require the following shortcode to be present in the Results Layout. The shortcode is standard in most Store Locator Plus provided Style Gallery Styles. It can be removed or changed if you have the Experience Add On active.
An example of a Results Layout where locations are assigned a single tag. With multiple tags the entire list will be hyperlinked and will not likely perform as expected. Note the [slp_location data.sl_tags] takes the place of the [slp_location pro_tags] shortcode that is set by default on most Style Gallery styles.
With the Power add-on you will find additional Bulk Actions under the Locations/Manage panel. There is a drop down menu under the Bulk actions tab that can be utilized to remove many, some or all tags associated with the location data. Check off which locations you want to remove the tags from, or you may check off all and select the filter to “Apply to all”
With the WPSLP Experience add-on installed and activated go to Settings/Map.
Show Map (default)
Hide map until search
Image until search
Do not autozoom
Full Screen (With WPSLP Experience add-on or Professional level MYSLP)
Additional options such as Hide the Map entirely or to change the layout are available with add-ons. (See Map layout and appearance WPSLP Experience Add-on. or if you have purchased the Professional and /or Enterprise level MYSLP SaaS . If you do not have the Add-on or the corresponding MySLP plan, the optional settings will NOT appear. (Note: With MYSLP there is a sidebar menu called Store Locator Plus/Settings where you will find the same. See Adjust Locator styling for more information)
The additional options with the above mentioned plans or add-ons allows you to hide the map , change the map layout, change the map bubble display, and/or hide the map info bubble. The Plugin Style under View (WPSLP) may supersede these settings. Choose one that will compliment your theme or utilizes the add-on features available to you.
Note: Starting in March 2017 you can now pay with a credit card via Stripe. This will not interact in any way with PayPal and allows you to purchase subscriptions on a credit card.
Store Locator Plus subscriptions or add-ons can be purchased with a credit card. To do so go through the normal checkout procedure. When the PayPal login screen appears choose the “Pay with Debit or Credit Card” button on the bottom of the screen. Fill out your details for the credit card information.
This will allow you to make the purchase and have it billed directly to your credit card WITHOUT going through a PayPal account.
If you are getting the message “you do not have sufficient permissions to access this page” when trying to access the “Manage Locations” or “Map Settings” page, but “Add Locations ” is working it is because another plugin is interfering with the submenu management module in WordPress. You will likely find that any plugin that has a separate sidebar menu with multiple entries underneath will only work on the first entry. There is little we can do to remedy the situation without risking breaking other plugins. We suggest deactivating other plugins, one-at-a-time, until you find the plugin causing problems then ask them to rewrite their menu and submenu process and admin panel filters to ensure the basic menu system remains intact.
Note: Major Updates to WordPress versions (example 5.0 , 5.5 ,5.7) may effect themes behaviors and plug-ins and cause additional errors. We strongly advise updating on a staging site or dev or test site first instead of allowing AUTO UPDATES)
Common errors or issues:
Here are some issues we’ve come across that cause this to happen:
One of the best tools for searching for errors in the HTML page headers is to use Firefox with the Firebug plugin or any browser developer tool. Turn on the console and check the responses tab under console for any errors. We have resolved many client installation and map problems with this plugin. More often than not we are finding errors in other plugins, themes, or server/site configuration settings.
IF YOU Update your WordPress environment , BE SURE TO review the WordPress VERSION changes as they have changed.