A. If you see the word Experience in the SLP back end you are not using the latest version of SLP. As of version 4.7.9 the menu tab formerly named “Experience” is now named Settings in Store Locator Plus . This change was made because of the confusion people had with the name in the menu and the Experience add-on. The settings under this tab determine how the front end, that part of the plugin your site visitors interact with, looks and behaves. The settings under this tab change how the plugin appears to the site visitor and what functionality is available to the site visitor. Some of the attributes set here can be overridden via shortcode attributes with the Experience Add-on.
Why Search By Radius?
The design of the search is based on the premise that most people that are searching for something don’t care what state (where) your store is located. They only care that it is 3 miles away not 30 miles away.
I understand this is not a perfect solution for everyone. Sometimes you need to refer someone to the proper sales agent based on sales territories which are typically based on state/city/country. Discrete search can help with that, however territory support is not part of the basic Search add-on unless your territories are divided by city, state, or country alone. Directory Builder add-on can be used for territory search of that nature if no Map is included. Territories is now included in the Premier Add-on