Import process using WordPress Store Locator Plus Power add-on

SLP 4.9  or above Power add-on now uses the built-in file uploader provided by WordPress Core instead of a custom file import script. If you were able to import and now do not see that process working,  look in the Media Library in WordPress. Make sure your install has not disabled the default WordPress media uploader.

What to look for when importing

Do you see the CSV file you just imported? If not then your site has disabled the WordPress media uploader.

If your file IS in the media library but never gets past  the offset “0” setting check to make sure your server  has not disabled the WordPress Cron .

WP CRON can be found under Forms WP environment

Check to see if your server is preventing the wp-cron.php from being triggered.

Check your import file in the media library by clicking on it.  It should show what the file size is and the current offset. The offset is where the background process is shown while importing the file.  If it is shown as “zero” then your WordPress Uploads directory for the media library has been set to non-standard restricted access meaning the background location import process is not allowed to open the file after it was uploaded.

Click on the file to see the file size and meta data

Legacy Add-ons not compatible with SLP version 4.8 and higher

 Legacy Add-ons

If you want to keep the legacy add-ons, do not upgrade the base plug-in to version 4.7 or above.   All individual legacy add-ons have been phased out and replaced over the past 2  plus years due to security patches, coding changes, WP updates, maintenance overhead and inefficiencies that were no longer viable to support.  To find the match to your Legacy Add-ons,  see FAQ: Legacy versus featured add-on

Please follow the SLP news feeds for important information about updates.

Even if you received a notice in your WordPress admin panel that an update to your base plug-in is available, you do not need to click the update button.  All version updates to SLP are optional.  We do not auto-update like WordPress does.

If  you already updated (most likely if you are reading this) and now try to roll back SLP to earlier version to o retain the Legacy add-on compatibility.

Note:  Due to the security patches required by Word Press  you may also need to rollback WordPress.  Before attempting to roll back or downgrade WordPress or any plugins , make sure you have a recent back-up of your site.  Do not attempt this on a live site.

The SLP author does not recommend rolling back versions of any software or WP.   This is time consuming and messy, requires technical savvy,  and you will miss  important security patches.     If you are confident that you know what is entailed and are willing to take the risk;  it is still recommended to use a back-up service such as  Vault Press or Jet Pack. 

P.S. If you do not want the headache of maintaining back-ups , updating, obtaining a new Google API, you may want to consider moving over to a My SLP plan.   See  MYSLP SAAS

 

Upgrading from Legacy add-ons to Power add-on

Return customers who have upgraded to the newer add-ons will notice a change in the location of some of the functionality/features  that were part of the separate legacy add-ons ,  now available in the Power add-on. (see Legacy to feature add-ons)

Legacy Add-on Tagalong = Categories on the header tab in the Store Locator Plus User Interface.

Legacy Pages = General / Data /Enable Pages.  To use the SEO Pages you must first “enable Pages” under this setting.

Legacy Contact Extender = General/Data/Enable Contact fields.

Legacy ProPack = Various fields and functions

  •  Import Under Locations/Import
  •  Location sensor checkbox is located under the General/User Interface tab.

 

 

 

Geocoding stopped working suddenly

Most likely reasons;

  • You are over your daily query limit see Google API information. If you are on a shared Host this can impact those limits.
  • You moved your site or changed the domain name and did not change your Google Map API key. See Getting Started
  • If you have the Power add-on using the import function and your csv file is incorrect, or your header rows are not accurate,  or they have wrong field names, the columns may be misaligned and the data field for an address could not import and/or does not geocode. Check your import message log.
  • Google does not recognize an address. See FAQ post

How to delete multiple tags under locations

With the Power add-on you will find additional Bulk Actions under the Locations/Manage panel.  There is a  drop down menu under the Bulk actions tab that can be utilized to remove many, some or all tags associated with the location data.  Check off which locations you want to remove the tags from, or you may check off all and select the filter to “Apply to all”

Bulk Action with Power allows you to remove tags

Troubleshooting Large scale Exports/Imports

Issue: Exports are Incomplete

Multiple large-scale exports (export function is available with Power Add-on ) have been tested on the Store Locator Plus dev site. On a relatively small server, a virtual machine with 2GB RAM running CentOS 6, we  have been able to export 10,000 locations within 15 minutes with no issues. Special characters and extended data have also exported without issue.

If you are experiencing  issues there are several things to check that can cause problems during an export:

Web Server Process Limits

Apache, and nginx as far as I are aware, have per-process limits. This is built into the web server to prevent “runaway” processes that eat up all of the CPU and memory on the server over time. On shared servers this limit is very low and typically allows 30 seconds to 2 minutes of processing time. Large data sets can use up to 5 minutes or more of processing time. Make sure your server has a high enough limit to allow the entire data export to complete execution.

Categories taxonomy and settings

If you have the Power add on for WordPress or the Power / Professional / Enterprise level for MySLP you will see a header tab in your Store Locator Plus menu labeled Categories.  This is where you can establish and manage settings and determine the categories you want to add within the form section of the user interface.  The sub sections under Categories is Taxonomy  and Manager.

Store and Category Manager

Store and Category Manager interface is available if you have the  Power  Add-on installed. You will see a tab “Categories” in your Store Locator Plus User Interface.

 

Note:  Tagalong  Legacy Add-on is no longer sold separately-on. The functionality  has now been included in Power Add-on

Basic Settings

Add categories and slugs in the Category Panel.  Set Markers and Icons per category if you want those to appear in place of map markers.  A Bulk action drop down to delete some or all categories is also available.

 

 

 

 

Settings/Search

You can choose to show the categories that you have created in a drop down menu as part of the search form.  You can add text as a label that will display  at the top of the categories drop down menu, or you can leave blank.  You can also add text for the category select box that will appear in front of the category drop down on the user interface.

Hide Empty Categories Setting

Do NOT turn this on unless you have   Pages enabled.

Location Sensor Aware

The Location Sensor is a Power Add On feature.

The location sensor feature is turned on/off with a simple check box under the General/User Interface tab.

When the box is checked and a visitor to your site performs a search , SLP queries the browser and requests their current location.    If the browser allows location queries it will return their geographic location which will be used to set the default search location.

Note:  This will only work if you have a secure site.  Google and Chrome have had restrictions since Chrome version 50 (released in 2016)  and they will only return locations using location sensor if the  request is generated within the url of a valid site (https://).  See the Google developers console for more information.

Recent updates to Google  returns a “No results found” if you do NOT have an HTTPS site and will stop the javascript from loading. An update to the Power add-on will negate Location sensor if you do not have https://  so that your page continues to load.   If you require the location sensor functionality to work properly you must have  a valid SSL certification.

Location Aware Browsing

Accuracy varies greatly from location to location. In some places, our service providers may be able to provide a location to within a few meters.  All locations returned by our service providers are estimates only and we do not guarantee the accuracy of the locations provided.  Your SLP settings also determine the number of locations shown nearest the site visitor.  Settings for radius, number of results to return and center of map  all interact to show locations nearest to the site visitor.