Troubleshooting Large scale Exports/Imports

Issue: Exports/Imports Incomplete

Multiple large-scale exports (export function is available with Power Add-on ) have been tested on the Store Locator Plus dev sites. On a relatively small server, a virtual machine with 2GB RAM running CentOS 6, we  have been able to export 10,000 locations within 15 minutes with no issues. Special characters and extended data have also exported without issue.

If you are experiencing  issues there are several things to check that can cause problems during an export:

Web Server Process Limits

Apache, and nginx  have per-process limits. This is built into the web server to prevent “runaway” processes that eat up all of the CPU and memory on the server over time. On shared servers this limit is very low and typically allows 30 seconds to 2 minutes of processing time. Large data sets can use up to 5 minutes or more of processing time. Make sure your server has a high enough limit to allow the entire data export to complete execution.

Q. We are developing a new website and want to move the content can I add the plug-in data we already have, into the new website?

A. If you are moving something like a staging/test site to a new site and want to bring everything over intact , the Store Locator Plus author strongly recommends looking into the WordPress backup tool Vault Press, or better ,  Jet Pack.   One of the features included , besides real-time incremental backups of your site with restore points, is the ability to restore the site to an alternate site.

Q. What is the purpose of ranking under category manager?

Category ranking is a feature when you are using the Power Add-on  (for the self managed WPSLP plugin) or the Professional or higher level  subscription for MYSLP SaaS  with the category manager. The rank is used to sort the categories which will affect the map marker that is used when a location has been assigned more than one category. Following the page ranking paradigm set by WordPress, the rank field is a simple numeric weighting for the categories. This extended data attribute for categories makes it easy to re-arrange the “weight” of categories for map marker selection without mangling category slugs. The lower the number, the higher the precedence for the map marker.

The option to set a category rank can be found under the Store Locator Plus Categories tab.

Categories taxonomy and settings

If you have the Power add on for WordPress or the Power / Professional / Enterprise level for MySLP you will see a header tab in your Store Locator Plus menu labeled Categories.  This is where you can establish and manage settings and determine the categories you want to add within the form section of the user interface.

Data fields to display in results

Store Locator Plus includes a default set of data fields that is included with every installation. Various add-on packs add extended data fields.

For ALL extended data fields you can output the data in ANY info bubble, results layout, etc.if you have an add-on pack that allows you to change the layouts  by using the following shortcode within the results layout:

Map Marker Tooltip

Map Marker Tooltip is a feature available to SLP Saas Enterprise level or WPSLP Premier Subscribers. The tooltip turns the map marker tool tips on and off. When on, the short name of the location appears when the the user hovers over the location marker.

map_marker_tooltip_on
Map Marker tooltips appear when a user hovers over a map marker.

The default setting is on.

Uncheck the box to turn off map marker tool tips.

Set map view

You can change  the built-in Google map view to any that Google has to offer “hybrid, road map, satellite (aerial), terrain”  The settings are under Store Locator Plus/ Settings/Map ,scroll down to the section under Appearance  and use the drop down under Map Type to change and then save changes.

If you are on MYSLP you will see the StoreLocatorPlus panel in the left admin panel, select settings/map.