Please check your versions on our Home site to ensure you are using the latest versions of the plug-in and add-ons. Please note changes to the Google API set for June 11, 2018 will effect everyone using the plug-in. You will be required to update your version of SLP to add the new Google API if you do not have one.
SLP 4.9 with the Power add-on now uses the built-in file uploader provided by WordPress Core instead of a custom file import script. If you were able to import and now do not see that process working, look in the Media Library in WordPress. Make sure your install has not disabled the default WordPress media uploader.
What to look for when importing
Do you see the CSV file you just imported? If not then your site has disabled the WordPress media uploader.
If your file IS in the media library but never gets past the offset “0” setting check to make sure your server has not disabled the WordPress Cron .
Check to see if your server is preventing the wp-cron.php from being triggered.
Check your import file in the media library by clicking on it. It should show what the file size is and the current offset. The offset is where the background process is shown while importing the file. If it is shown as “zero” then your WordPress Uploads directory for the media library has been set to non-standard restricted access meaning the background location import process is not allowed to open the file after it was uploaded.
If you have the Power add-on using the import function and your csv file is incorrect, or your header rows are not accurate, or they have wrong field names, the columns may be misaligned and the data field for an address could not import and/or does not geocode. Check your import message log.
Google does not recognize an address. See FAQ post
With the Power add-on you will find additional Bulk Actions under the Locations/Manage panel. There is a drop down menu under the Bulk actions tab that can be utilized to remove many, some or all tags associated with the location data. Check off which locations you want to remove the tags from, or you may check off all and select the filter to “Apply to all”
Multiple large-scale exports (export function is available with Power Add-on ) have been tested on the Store Locator Plus dev site. On a relatively small server, a virtual machine with 2GB RAM running CentOS 6, we have been able to export 10,000 locations within 15 minutes with no issues. Special characters and extended data have also exported without issue.
If you are experiencing issues there are several things to check that can cause problems during an export:
Web Server Process Limits
Apache, and nginx as far as I are aware, have per-process limits. This is built into the web server to prevent “runaway” processes that eat up all of the CPU and memory on the server over time. On shared servers this limit is very low and typically allows 30 seconds to 2 minutes of processing time. Large data sets can use up to 5 minutes or more of processing time. Make sure your server has a high enough limit to allow the entire data export to complete execution.
The Category Manager section provides a full management interface for Store Categories. This is where you will add new categories, determine if you want them to be a parent or a child , rank the category (optional) in the extended data, add a medium icon and/or map marker.
If checked , use the faster MySQL Load Data method of file processing. Only base plugin data can be loaded, see the approved field name list.
This feature uses the MySQL Load Data command and is much faster than WordPress / PHP CSV file parsing, with the typical Google Geocoding limitations on performance and record counts (if you are not supplying, filling in the latitude/longitude data fields). This feature will only import basic location data. It does not import extended data fields or category data. If you use this along with per-entered latitude and longitude values you can import 100,000 locations in less than 10 minutes on a basic web server. The column headers must be included in the file and must match the basic fields. You do NOT need to include all columns.
The Power Add On allows you to import CSV files with several options. One of those options is “duplicates handling”. Duplicates handling determines how to deal with locations in your CSV file that may match pre-existing locations on your site.
There are several options available for duplicates handling including Add, Skip, and Update.