Store Locator Plus 4.8 and above updates will disable some Legacy add-ons

Legacy Add-ons

The   auto-update of WordPress v 4.8.2 and above required a major update to the WP Store Locator Plus free base plug-in resulting in the end of compatibility with the popular Pro Pack , Tagalong and other Legacy add-ons.  The Legacy add-ons are no longer supported nor maintained and have been retired over the past year as announced in our news posts, blogs and social media.  If you are not sure if your add-on is considered Legacy, see the FAQ comparison featured to Legacy add-ons

Time to invest in your future

Some of our customers were surprised by the change and retirement of the  Legacy Add-ons.  We tried to give as much of a heads up as possible using news blogs,  content news to the home site and reached out using a  Mail Chimp campaign for those most likely effected.   Ultimately, there is no sure fire method to reach the thousands of customers who may have had these older add-ons installed.  If there is one thing we know, change in the technical genre is inevitable.  The SLP support team will always endeavor to help our customers transition to the new age.  We pledge they will see real value-added from updating their site and software . Please take a moment to review the multiple benefits of utilizing the newer Experience add-onPower add-on.

Although downgrading to an earlier version of SLP is an option, you may note that changes to the WordPress code and their security patches may disable features. Before making any changes to your site you should ensure you are backing up your site WP database and files.  It is very important to take this step before you have issues or worse, site crashes.    WordPress security has become more robust over the years.

For more information please see this important message from the author:

Store locator Plus  updates and retired add-ons

 

Pro Pack Legacy Add-on not compatible with SLP version 4.8

Pro Pack Features

If you want to keep the legacy add-on, ProPack,  do not upgrade the base plug-in to version 4.8.   All individual legacy add-ons have been phased out over the past 2 years.  Please follow the SLP news feeds for important information.

Upgrades to SLP are optional.  We do not auto-update.  Unfortunately, if you already updated and now try to roll back SLP to pre – 4.8 version in order to retain the Legacy add-on functionality,  you would also need to rollback WordPress.   The SLP author does not recommend rolling back versions of any software or WP.   This is time consuming and messy, requires technical savvy, not to mention, you will miss  important security patches.     If you are confident that you know what is entailed and are willing to take the risk;  absolutely use a back-up service such as  Vault Press or Jet Pack. 

You may opt to take the worry out of updating with a My SLP plan.  Check out the Power and import options under  MYSLP SAAS

 

Q. How do I remove or delete multiple tags that are associated with the locations?

A.  With the Power add-on you will find additional Bulk Actions under the Locations/Manage panel.  There is a  drop down menu under the Bulk actions tab that can be utilized to remove many, some or all tags associated with the location data.  Check off which locations you want to remove the tags from, or you may check off all and select the filter to “Apply to all”

Bulk Action with Power allows you to remove tags

Search and results not loading

AJAX Blocked

It is common for web hosts and system administrators to disable the built-in WordPress AJAX processing.   Store Locator Plus requires AJAX to be enabled.   This typically manifests itself with the AJAX call to the admin-ajax.php script not executing.

You can test this by directly surfing to the admin-ajax script on your server with a URL similar to this:

/wp-admin/admin-ajax.php?action=csl_ajax_onload&addressInput=&ignore_radius=1

This should return a JSON response showing curly braces that start with {“success”:true,…

If it comes back with nothing, or a warning/error about being blocked, your AJAX security is not set properly.  Check you web server log files and talk to your system admin for assistance on configuring access to WordPress AJAX scripts.

Downgrading Store Locator Plus

As we continue to phase out the legacy add ons you may find that one of the add ons you purchased no longer works with the latest version of the free Store Locator Plus plugin for WordPress.  You have a few options when this happens.

Option 1 : Upgrade Your SLP WordPress Add On

The features that were part of the following Legacy add-ons , Enhanced Map, Enhanced Search, Enhanced Results, and the Widget Pack,   are now part of the Experience add on along with dozens of new features that have been added over the past 2 years.

Features and  functionality found in the Legacy add-ons , Pro Pack, Tagalong, Pages, Contact Extender and Directory Builder,  are included in the  Power add on with the exception of the CSS layout box which is now part of the Experience add-on.

Combining multiple add ons into a single larger add on allowed us to make the code more efficient and use less overhead on your site.  They are  faster, use less memory (important for high traffic sites), and work with the latest features of Store Locator Plus 4.7+ and WordPress 4.5 and above.

Option 2 : Downgrade Store Locator Plus

If you upgraded moments ago and have not published new blog posts, received WooCommerce orders, or had other activity you want to retain since upgrading the base plugin you should be able to restore your latest site backup.  You are backing up your site with a solution like VaultPress, aren’t you?    If so a few clicks will put your Store Locator Plus plugin back to the version you were running earlier today.

No backup or too risky to restore?  You can download and re-install the older version of Store Locator Plus.

NOTE:

We absolutely do NOT recommend rolling back any plugins or themes on a live site. Test the rollback locally first, have backups, test on a staging or dev site first and  use WordPress  best practice tools available to you. Research first!

You can get the older versions of the install zip files from the WordPress directory.

https://wordpress.org/plugins/store-locator-le/developers/

Select the latest version that did not disable your legacy add on.  It will download a zip file.

Login to your WordPress admin panel.

Deactivate Store Locator Plus and delete it (your locations and most* settings will be retained).

Add a new plugin, select “upload” and select the SLP zip file you just downloaded.

*Most settings will be retained.   Sometimes we migrate settings between versions to speed up the options processor.  When we add a new feature or fix a bug we may find that we need to rename a setting.    If something is not exactly the same check your settings first.  99% of your settings will not change.  We also try not to change settings between upgrades but sometimes it is inevitable.    Also – this is ANOTHER great reason to be using a backup service.    Point-in-time restores will not only restore the plugin code but all the settings in the options table!

Option 3 : Migrate to My Store Locator Plus

MySLP is our SaaS service that works with any web or mobile app including WordPress and brings most of the features you find in the base plugin plus some extras with it.   The Professional level includes all of the Experience and Power add on features.  The Enterprise level includes all of that plus the Premier features.

We take care of backing up the data, fully testing the software between releases, and are adding custom MySLP features on a regular basis.     We manage the location server, geocoding limits, and all the other overhead of the locator.  You just enter locations , turn the “dials” to set the look and feel of the locator, and paste a short snippet of JavaScript code on any page or post where you want your locator to appear.

 

Q. I paid for email support what happens next?

A.   For an  email support order:

      • If you pay and order support on Monday morning before 9 A.M EST , someone in customer support will answer you on, or before Wednesday no later than Thursday of the same week.  If you want to speed things up,  you may follow up with  an email to support letting them know you have submitted an order for support and provide your Plugin environmnet information and a brief explanation of your issue.
      • If you order and Pay for support on a Friday, realize that we are on the east coast.   If the support request comes in at 4 PM EST (which is 1PM Pacific time), do not count that Fri,Sat/Sun. The clock would start ticking Monday for a 3 Biz day email query and an acknowledgement of your paid support or a reply , if you have already provided the info concerning your issue, a reply would be forthcoming on or before Wed the following week.

      Continue reading “Q. I paid for email support what happens next?”

      Info Tab – Plugin Environment

      INFO TAB

      You will find useful links to our documentation site as well as news and posts about releases, technical information and an overview of the plugin.

      How to Use Guide and Getting started links

       

       

       

       

       

       

       

      Plug-in environment

      What is meant by the  Plugin Environment.

      The plugin environment shows the versions of Store Locator Plus, and any active SLP add-ons you have installed, as well as the WordPress version, php version, MYSQL , the domain name and other useful data

      This information is required when posting in forums. You can find the release versions under your account Downloads List, and/or review the Release details to see if you have the most recent version of Store Locator Plus and the various add-on packs.