Q. How do I remove or delete multiple tags that are associated with the locations?

A.  With the Power add-on you will find additional Bulk Actions under the Locations/Manage panel.  There is a  drop down menu under the Bulk actions tab that can be utilized to remove many, some or all tags associated with the location data.  Check off which locations you want to remove the tags from, or you may check off all and select the filter to “Apply to all”

Bulk Action with Power allows you to remove tags

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AJAX Blocked

It is common for web hosts and system administrators to disable the built-in WordPress AJAX processing.   Store Locator Plus requires AJAX to be enabled.   This typically manifests itself with the AJAX call to the admin-ajax.php script not executing.

You can test this by directly surfing to the admin-ajax script on your server with a URL similar to this:

/wp-admin/admin-ajax.php?action=csl_ajax_onload&addressInput=&ignore_radius=1

This should return a JSON response showing curly braces that start with {“success”:true,…

If it comes back with nothing, or a warning/error about being blocked, your AJAX security is not set properly.  Check you web server log files and talk to your system admin for assistance on configuring access to WordPress AJAX scripts.

Q. I paid for email support what happens next?

A.   For an  email support order:

  • If you pay and order support on Monday morning before 9 A.M EST , someone in customer support will answer you on, or before Wednesday no later than Thursday of the same week.  If you want to speed things up,  you may follow up with  an email to support letting them know you have submitted an order for support and provide your Plugin environmnet information and a brief explanation of your issue.
  • If you order and Pay for support on a Friday, realize that we are on the east coast.   If the support request comes in at 4 PM EST (which is 1PM Pacific time), do not count that Fri,Sat/Sun. The clock would start ticking Monday for a 3 Biz day email query and an acknowledgement of your paid support or a reply , if you have already provided the info concerning your issue, a reply would be forthcoming on or before Wed the following week.

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Info Tab – Plugin Environment

INFO TAB

You will find useful links to our documentation site as well as news and posts about releases, technical information and an overview of the plugin.

How to Use Guide and Getting started links

 

 

 

 

 

 

 

Plug-in environment

What is meant by the  Plugin Environment.

The plugin environment shows the versions of Store Locator Plus, and any active SLP add-ons you have installed, as well as the WordPress version, php version, MYSQL , the domain name and other useful data

This information is required when posting in forums. You can find the release versions under your account Downloads List, and/or review the Release details to see if you have the most recent version of Store Locator Plus and the various add-on packs.