If you pay and order support on Monday morning before 9 A.M EST , someone in customer support will answer you on, or before Wednesday no later than Thursday of the same week. If you want to speed things up, you may follow up with an email to support letting them know you have submitted an order for support and provide your Plugin environmnet information and a brief explanation of your issue.
If you order and Pay for support on a Friday, realize that we are on the east coast. If the support request comes in at 4 PM EST (which is 1PM Pacific time), do not count that Fri,Sat/Sun. The clock would start ticking Monday for a 3 Biz day email query and an acknowledgement of your paid support or a reply , if you have already provided the info concerning your issue, a reply would be forthcoming on or before Wed the following week.
A. The latest update to the base plugin normally appears in your WordPress site Plugin menu for auto update. The latest version of the core SLP plugin is always available to download for free from the WordPress Store Locator Plus plugin directory. You will also find the system requirements, changelog, description of the product, and other links in the WordPress Store Locator Plus directory. To check your version against what is currently available please see the site home page under Support/Versions
We need to filter our locations by brand. Does your plugin or an extension to your plugin have this feature?
Assigning Brands To Locations
Power is the right choice for doing that. The Power add-on allows for simple categories or complex parent/child relationships between categories. Locations can be assigned to one or more categories. Your users can then search for locations based on those categories.
Question: I would like to use your WordPress plugin to add location searching to my site. I would like to be able to rank and even possibly remove locations from the search results. Also, each location offers different products of mine. So, if a user selects a product and a zip code I would like to show them locations that offer the product they are looking for ranked in order of my ranking system. I have many locations (10k +). Can you please let me know what addons I will need to accomplish my goals? I definitely need to be able to upload CSVs. Continue reading “What To Buy : Rank Hide Import 10K Locations With Products Offered”→
A. If you see the word Experience in the SLP back end you are not using the latest version of SLP. As of version 4.7.9 the menu tab formerly named “Experience” is now named Settings in Store Locator Plus . This change was made because of the confusion people had with the name in the menu and the Experience add-on. The settings under this tab determine how the front end, that part of the plugin your site visitors interact with, looks and behaves. The settings under this tab change how the plugin appears to the site visitor and what functionality is available to the site visitor. Some of the attributes set here can be overridden via shortcode attributes with the Experience Add-on.
Multiple large-scale exports (export function is available with Power Add-on ) have been tested on the Store Locator Plus dev site. On a relatively small server, a virtual machine with 2GB RAM running CentOS 6, we have been able to export 10,000 locations within 15 minutes with no issues. Special characters and extended data have also exported without issue.
If you are experiencing issues there are several things to check that can cause problems during an export:
Web Server Process Limits
Apache, and nginx as far as I are aware, have per-process limits. This is built into the web server to prevent “runaway” processes that eat up all of the CPU and memory on the server over time. On shared servers this limit is very low and typically allows 30 seconds to 2 minutes of processing time. Large data sets can use up to 5 minutes or more of processing time. Make sure your server has a high enough limit to allow the entire data export to complete execution. Continue reading “Troubleshooting Large scale Exports/Imports”→