This section pertains to the WordPress Store Locator Plus plug-in which is the free base plugin for those WordPress administrators who are controlling the plugin and updates. If you are a subscriber to MySLP, our fully managed locator SaaS service, you can ignore this page.
Changes as of June 11, 2018 will effect the WordPress Store Locator Plus (DIY) community. Google requires all sites using map services to have an API key with a billing account attached. See Google Developers console.
Google’s push for all websites to be HTTPS has been a game changer over the past few years with many companies switching from HTTP to HTTPS with some hiccups along the way. Some of the site transfer mishaps are minor, but if done incorrectly can cause your plug-ins to misbehave , and often is the case, after the transition team has left the building.
Mixed Content Warnings – Loading Assets Over HTTP
Site Migrations Vary
Occasionally we see comments from customers that Store locator Plus broke their site or is not working. When asked if they recently migrated their site they often state nothing has changed. On further investigation , or by inspecting their console we often see the “Mixed Content warnings” quite often for images or icons from older versions of Store Locator Plus. This is a sure fire clue that there was indeed a “site migration”. They started out with their site when the SLP plug-in was originally installed as HTTP and now , at least part of their site, is HTTPS. This is known as a protocol migration. If you migrate your site from HTTP to HTTPS, Google treats this as a site move with a URL change. That means you may need to obtain a new Google API key for SLP to work properly. With version SLP 4.9.15 you are allowed to add HTTP referrers now as long as you also obtain a geocode key. See info about those changes under news
A site migration is a great opportunity to address legacy issues. If you have outdated legacy add-ons this is a good time to invest in your future by planning for and including any update expenses in your overall budget. Including these costs in the project scope is the most cost-effective method to ensure your site stays relevant and on-track. When you consider that issues that may arise after going live will require additional time , resources and, yes, may even create downtime and loss of traffic to your site it is worth including the new versions in your budget. Contact support if you have made a recent purchase or check our What to Buy guide for options.
We often have questions posted from users asking why something is or is not working. The information needed to be able to assist them properly and efficiently is shown under the SLP/INFO tab. It is called the Plugin environment.
What is meant by the Plugin Environment.
The plugin environment shows the versions of Store Locator Plus, and any active SLP add-ons you have installed, as well as the WordPress version, php version, MYSQL , the domain name and other useful data specific to the WPSLP environment.
This information is required when posting in forums. You can also find the latest release versions under your account Downloads List, and/or review the Versions under the Support tab on the WordPress Store Locator Plus home site to see if you have the most recent version of Store Locator Plus and the various add-on packs.
The auto-update of WordPress v 4.8.2 and above required a major update to the WP Store Locator Plus free base plug-in resulting in the end of compatibility with the popular Pro Pack , Tagalong and other Legacy add-ons. The Legacy add-ons are no longer supported nor maintained and have been retired over the past two years as announced in news posts, blogs , changelogs, mail campaigns and social media. If you are not sure if your add-on is considered Legacy, see the FAQ comparison featured to Legacy add-ons
Time to invest in your future
Some of our customers were surprised by the change and retirement of the Legacy Add-ons. We tried to give as much of a heads up as possible using news blogs, content news to the home site and reached out using a Mail Chimp campaign for those most likely effected. Ultimately, there is no sure fire method to reach the thousands of customers who may have had these older add-ons installed. If there is one thing we know, change in the technical genre is inevitable. The SLP support team will always endeavor to help our customers transition to the new age. We pledge they will see real value-added from updating their site and software . Please take a moment to review the multiple benefits of utilizing the newer Experience add-on, Power add-on.
Although downgrading to an earlier version of SLP is an option, you may note that changes to the WordPress code and their security patches may disable features. Before making any changes to your site you should ensure you are backing up your site WP database and files. It is very important to take this step before you have issues or worse, site crashes. WordPress security has become more robust over the years.
For more information please see this important message from the author:
WPSLP 4.9.x or above Power add-on uses the built-in file up-loader provided by WordPress Core instead of a custom file import script. If you were able to import and now do not see that process working, look in the Media Library in WordPress. Make sure your install has not disabled the default WordPress media up-loader.
NOTE: As of July 2018, if you are using the WPSLP “do it yourself” plugin with Power add-on and you have not included the latitude and longitude and require geocoding , make sure you have a Google API account and have checked off the Maps and Geocoding APIs in your library.
What to look for when importing
Do you see the CSV file you just imported? If not then your site has disabled the WordPress media uploader.
If your file IS in the media library but never gets past the offset “0” setting check to make sure your server has not disabled the WordPress Cron .
Check to see if your server is preventing the wp-cron.php from being triggered.
Check your import file in the media library by clicking on it. It should show what the file size is and the current offset. The offset is where the background process is shown while importing the file. If it is shown as “zero” then your WordPress Uploads directory for the media library has been set to non-standard restricted access meaning the background location import process is not allowed to open the file after it was uploaded.
If you want to keep the legacy add-ons, do not upgrade the base plug-in to version 4.7 or above. All individual legacy add-ons have been phased out and replaced over the past 2 plus years due to security patches, coding changes, WP updates, maintenance overhead and inefficiencies that were no longer viable to support. To find the match to your Legacy Add-ons, see FAQ: Legacy versus featured add-on
Please follow the SLP news feeds for important information about updates.
Even if you received a notice in your WordPress admin panel that an update to your base plug-in is available, you do not need to click the update button. All version updates to SLP are optional. We do not auto-update like WordPress does.
If you already updated (most likely if you are reading this) and now try to roll back SLP to earlier version to o retain the Legacy add-on compatibility.
Note: Due to the security patches required by Word Press you may also need to rollback WordPress. Before attempting to roll back or downgrade WordPress or any plugins , make sure you have a recent back-up of your site. Do not attempt this on a live site.
The SLP author does not recommend rolling back versions of any software or WP.This is time consuming and messy, requires technical savvy, and you will miss important security patches. If you are confident that you know what is entailed and are willing to take the risk; it is still recommended to use a back-up service such as Vault Press or Jet Pack.
P.S. If you do not want the headache of maintaining back-ups , updating, obtaining a new Google API, you may want to consider moving over to a My SLP plan. See MYSLP SAAS
If you have the Power add-on using the import function and your csv file is incorrect, or your header rows are not accurate, or they have wrong field names, the columns may be misaligned and the data field for an address could not import and/or does not geocode. Check your import message log.
Google does not recognize an address. See FAQ post