If you had updated Store locator Plus to 4.9 and discovered you could no longer delete locations, or the trashcan icon did not delete locations, please update your version of SLP: bug fixed in Store Locator Plus 4.9.2
Please check your versions on our Home site. There have been recent updates to all the SLP plugins as well.
The auto-update of WordPress v 4.8.2 and above required a major update to the WP Store Locator Plus free base plug-in resulting in the end of compatibility with the popular Pro Pack , Tagalong and other Legacy add-ons. The Legacy add-ons are no longer supported nor maintained and have been retired over the past year as announced in our news posts, blogs and social media. If you are not sure if your add-on is considered Legacy, see the FAQ comparison featured to Legacy add-ons
Time to invest in your future
Some of our customers were surprised by the change and retirement of the Legacy Add-ons. We tried to give as much of a heads up as possible using news blogs, content news to the home site and reached out using a Mail Chimp campaign for those most likely effected. Ultimately, there is no sure fire method to reach the thousands of customers who may have had these older add-ons installed. If there is one thing we know, change in the technical genre is inevitable. The SLP support team will always endeavor to help our customers transition to the new age. We pledge they will see real value-added from updating their site and software . Please take a moment to review the multiple benefits of utilizing the newer Experience add-on, Power add-on.
Although downgrading to an earlier version of SLP is an option, you may note that changes to the WordPress code and their security patches may disable features. Before making any changes to your site you should ensure you are backing up your site WP database and files. It is very important to take this step before you have issues or worse, site crashes. WordPress security has become more robust over the years.
For more information please see this important message from the author:
SLP 4.9 with the Power add-on now uses the built-in file uploader provided by WordPress Core instead of a custom file import script. If you were able to import and now do not see that process working, look in the Media Library in WordPress. Make sure your install has not disabled the default WordPress media uploader.
What to look for when importing
Do you see the CSV file you just imported? If not then your site has disabled the WordPress media uploader.
If your file IS in the media library but never gets past the offset “0” setting check to make sure your server has not disabled the WordPress Cron .
Check to see if your server is preventing the wp-cron.php from being triggered.
Check your import file in the media library by clicking on it. It should show what the file size is and the current offset. The offset is where the background process is shown while importing the file. If it is shown as “zero” then your WordPress Uploads directory for the media library has been set to non-standard restricted access meaning the background location import process is not allowed to open the file after it was uploaded.
If you want to keep the legacy add-on, ProPack, do not upgrade the base plug-in to version 4.8. All individual legacy add-ons have been phased out over the past 2 years. Please follow the SLP news feeds for important information.
Upgrades to SLP are optional. We do not auto-update. Unfortunately, if you already updated and now try to roll back SLP to pre – 4.8 version in order to retain the Legacy add-on functionality, you would also need to rollback WordPress. The SLP author does not recommend rolling back versions of any software or WP. This is time consuming and messy, requires technical savvy, not to mention, you will miss important security patches. If you are confident that you know what is entailed and are willing to take the risk; absolutely use a back-up service such as Vault Press or Jet Pack.
You may opt to take the worry out of updating with a My SLP plan. Check out the Power and import options under MYSLP SAAS
Return customers who have upgraded to the newer add-ons will notice a change in the location of some of the functionality/features that were part of the separate legacy add-ons , now available in the Power add-on. (see Legacy to feature add-ons)
Legacy Add-on Tagalong = Categories on the header tab in the Store Locator Plus User Interface.
Legacy Pages = General / Data /Enable Pages. To use the SEO Pages you must first “enable Pages” under this setting.
If you imported and your csv file is incorrect, or your header rows are not accurate or have wrong field names, the columns may be misaligned and data field for an address could not import. Check your import message log
Google does not recognize an address. See FAQ post
A. With the Power add-on you will find additional Bulk Actions under the Locations/Manage panel. There is a drop down menu under the Bulk actions tab that can be utilized to remove many, some or all tags associated with the location data. Check off which locations you want to remove the tags from, or you may check off all and select the filter to “Apply to all”